Terms and conditions

PAYMENT METHODS ACCEPTED

In Italy you can pay for your order:

  • By credit cards or prepaid cards, through the PAYPAL service.
  • Upon delivery in cash.
  • In advance by means or bank transfer.
  • In 3 installments and without interest, through the SCALAPAY service.

The order will be shipped only after having certified that the payment has been successful, for: PAYPAL, BANK TRANSFER and SCALAPAY.

The shipment will be made only after confirmation of the shipping data, for: CASH ON DELIVERY

In other countries you can pay for your order:

  • By credit cards or prepaid cards, through the PAYPAL service.

The order will be shipped only after having certified that the payment has been successful.

SECURITY OF TRANSACTIONS

Our site uses the most up-to-date payment data protection systems. The encryption of the data makes it unreadable to third parties, ensuring the total security of all transactions and all information provided at the time of purchase.

It should be noted that the data relating to the credentials required for online payments are not displayed, recorded and in any way communicated to DOG’S HEALTH, but managed directly by the PayPal platform for online payments.

DELIVERY METHODS

DOG’S HEALTH, ships exclusively by express courier.

Shipping costs are defined as follows in Italy (ISLANDS INCLUDED): purchase of 1 piece € 5.00 and purchase of 2 pieces or more FREE.

Shipping costs are defined as follows in France, Germany, Denmark, Republic of Ireland, Portugal, Luxembourg, Holland, United Kingdom, Belgium, Spain (except Canary Islands, Ceuta and Melilla), Austria, Croatia, Finland, Northern Ireland, Sweden and Slovenia: purchase of 1 piece € 10.00, purchase of 2 pieces € 5.00 and purchase of 3 pieces or more for FREE.

For shipping costs to other countries, a specific request must be sent via the form that will appear when entering the delivery data in the cart.

Orders are shipped within 24/48 hours from the CONFIRMATION of your order if the order is placed on working days.

Orders are shipped the next working day, in the case of orders received on Saturday and Sunday or during holidays.

The estimated delivery times in Italy are 24/48 hours for the peninsula and 48/72 hours for the islands.

Delivery times abroad vary according to the country of destination, in Europe they are estimated at 48/72 hours.

The tracking number and shipping tracking link will be emailed to you on the day of shipment.